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Technical Support F.A.Q.'s

For your convenience, lists of frequently asked questions for every product are provided below. These will hopefully provide an immediate answer to your support inquiry, potentially eliminating the need to raise a support call. If the solution you seek is not there, please feel free to contact our Technical Support.

Product-specific FAQs

For Customer Support questions, please check here.

How to Get Technical Support

You can submit your support inquiry either by using the Web-based form or by e-mail: support (at) heaventools.com


How to Get Non-Technical Support

Our Customer Support team handles all non-technical questions and requests from customers, such as invoice and billing questions, product update questions, replacement of lost license keys, etc.

Visit our Customer Care Center to find out how to contact the Customer Support.