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Author Topic: PE Explorer 1.99 R5 license?  (Read 6371 times)
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kirkus
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« on: November 14, 2008, 09:25:56 am »

Hello,

I recently updated to 1.99 R5 but I keep getting an "evaluation" prompt and I only have 3 days left on it. I've tried uninstalling and reinstalling, as well as re-entering my registration info and copying my .lic file over, to no avail.

Any suggestions?
TechMan
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« Reply #1 on: November 14, 2008, 10:44:10 am »

Please contact the Customer Support
http://www.heaventools.com/customer-support.htm

TechMan Robot
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kirkus
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« Reply #2 on: November 14, 2008, 10:45:15 am »

I have filled out that form twice in the past week and haven't gotten a response, but I'll try it again, thanks.
TechMan
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« Reply #3 on: November 14, 2008, 10:53:57 am »

I was told your license information has been emailed to you at gmail twice. If it does not show up in your inbox shortly, check your junk mail folder. If it is not there either, please provide us with your alternate email address.

TechMan Robot
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kirkus
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« Reply #4 on: November 14, 2008, 10:56:28 am »

Whoops! I've never had HT emails land in my spam folder before, the info is indeed there.

My apologies!

Thanks,

- K
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