Trial Version is NOT fully functional.

[RPZT]

According to your order page at http://www.heaventools.com/order.htm, "please note that the program is already fully functional (unless you are past the trial period already), ".  However, the trial version of PE Explorer is NOT fully functional in trial mode.  For one thing, the "Save Disassembly" menu command does not work in trial mode.

You should make the program fully functional in trial mode.  I can't judge the quality of the disassembled code without being able to produce a text listing of it.  I don't like your disassembler's viewer at all.

[TechMan]

What's wrong with the disassembler's viewer?

To produce a text listing, select all the output and use Ctrl+C, you can then paste into whatever you like.

You may say this is not very convinient, but hey this is a trial version, and yet it works. How are we supposed to convince people to become registered users?

[RPZT]

(TechMan @ Jan. 01 2007, 01:48)

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What's wrong with the disassembler's viewer?

A better question is what is right with it.  It's too small;  it doesn't take up the entire window.  And more importantly, I can't edit in it at least not as easily as a good text editor especially one customized for programmers.

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To produce a text listing, select all the output

There appears to be no "Select All" command so no, that isn't convenient at all for large listings.  And even using the SHIFT select and pasting is really slow for large selections for some reason.

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How are we supposed to convince people to become registered users?

That is what the trial period limit is for.  If you are going to cripple it too, you should also significantly lower the price for a personal license.  I wouldn't pay more than $50 for your software because even if it worked perfectly to my satisfaction, it's just not worth more than that to me for my purposes.

[TechMan]

We are always happy to hear your comments about PE Explorer even if you think it is too expensive. But the main purpose of this forum is for discussing topics related to using PE Explorer not about how it is marketed. However, if we talk about the price, there's a rule of thumb by Eric Sink:

No matter how low we set the price, someone will complain.

If we lower the price, we will merely attract the attention of someone for whom it is not low enough.

If we give the product away, someone will complain that we are making them buy more disk space to install it.

If we pay each user a hundred bucks to use our product and send Salma Hayek in a bikini to personally install it for them, someone will complain that they prefer blondes.

Best wishes for a Happy Holiday season,

[RPZT]

(TechMan @ Jan. 01 2007, 09:35)

QUOTE

We are always happy to hear your comments about PE Explorer even if you think it is too expensive. But the main purpose of this forum is for discussing topics related to using PE Explorer not about how it is marketed.

It was you who brought up the issue of marketing in your previous post ("How are we supposed to convince people to become registered users?") not I although the purpose of my initial post as you can see was to point out that your statement on the webpage about the program being fully functional in trial mode is not true.

QUOTE

However, if we talk about the price, there's a rule of thumb by Eric Sink:

No matter how low we set the price, someone will complain.

You seem to be proving the point that programmers don't make good marketers.  Yes, someone may complain regardless of how low it is, but the goal is not to eliminate all possible complaints on price.  Rather it is to choose a price which the majority of your potential customers will find acceptable.  I don't think you have hit that mark by a long shot.

Good luck with selling PE Explorer.  Even with lying about it on your website, you'll need it.

[TechMan]

There's some misunderstanding. The message you are refering to is for paying customers. The purpose of this message is to explain that there may be some delay (a couple of hours) before we deliver the license key, but "you don't have to wait to use the software". That's it.

Yes, we disabled few minor functions since version 1.98 R3 due to software piracy, but we never promised to keep trial mode being fully functional for evaluation purposes, so we don't lie you personally unless you give us your money.  '>

Thanks anyway for poining that out, I will take care to remove this offending statement even though Resource Tuner, our another product is still fully functional in trial mode.

Regarding the price tag: check out the order page, you just missed the Christmas discount.

[RPZT]

(TechMan @ Jan. 01 2007, 11:55)

QUOTE

The message you are refering to is for paying customers. The purpose of this message is to explain that there may be some delay (a couple of hours) before we deliver the license key, but "you don't have to wait to use the software".

First, that may have been your intent, but it doesn't make the statement any less false.  Second, that is not the only place on your website where you make that false claim about PE Explorer.  It is just the one I happened to cite.  See your FAQ page at http://www.heaventools.com/faq.htm#f1
where it states "What is the difference between the trial version and the full version?

Your evaluation copy of PE Explorer is a full-featured release. This means that the same capabilities available in the registered software are present in the non-registered software. This allows you to try out all the features in PE Explorer to confirm that they work to your satisfaction."

As you admitted above, that statement is not true.

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we never promised to keep trial mode being fully functional for evaluation purposes

I never tried your product before the current version so I don't know what you did in the past.  What I do know is that your website claimed the trial version of PE Explorer was fully functional when it isn't.  I usually don't bother with crippled shareware because it is a waste of time.   So, your deception worked in my case at least in getting me to try it because I wouldn't have bothered with it otherwise.  However, it left a bitter taste in my mouth when I discovered it wasn't true.

QUOTE

Regarding the price tag: check out the order page, you just missed the Christmas discount.

You'd have to do better than that to get my business.